PRIVACY POLICY
Effective as of: September 5, 2025
Welcome to Virtary. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when you use our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our services. This may include:
Identifying Information: Your name, email address, phone number, and other contact details when you register, order, or contact us.
Payment Information: Details about your credit card or other payment methods when you make a purchase (processed by secure third-party payment providers).
Service Usage Data: Information about how you interact with our virtual assistants and services, including your task preferences and communication history.
Technical Data: Information about your device, IP address, browser type, and the pages you visit on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Services: To manage your account, process your orders, and provide the virtual assistant services you requested.
Communication: To respond to your inquiries, send you service updates, and other relevant information.
Service Improvement: To analyze how our services are used and to make improvements.
Security: To detect and prevent fraud, illegal activity, or misuse of our services.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties for any purposes. We may share your information only under the following circumstances:
Third-Party Service Providers: We may share data with service providers who help us run our business (e.g., payment processors, hosting providers, analytics tools). They are obligated not to disclose or use the information for any other purpose.
Legal Purposes: If required by law or to respond to a valid legal request from the government.
Business Transfers: In the event of a merger, acquisition, or sale, your personal information may be transferred as part of the assets.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to protect your data. However, no method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights Over Personal Data
You have the following rights regarding your personal data:
Access and Update: You have the right to request access to your personal information and ask for corrections if any data is inaccurate.
Erasure: You may request that we permanently delete your personal information from our servers.
Objection: You have the right to object to us using your personal data for particular purposes.
6. Use of Cookies
Our website may use cookies to collect information and improve our service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our service.
7. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external sites. We strongly advise you to review the Privacy Policy of these websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [admin@virtary.com]
Address: [Menara 165, Jl. TB Simatupang No.Kav 1 LT 4, Cilandak Tim., Ps. Minggu, Jakarta, Daerah Khusus Ibukota Jakarta 12560
Phone: [+6281806137777]
Important: Once again, please ensure you review and adapt this draft with your legal team before publishing it.
Sincerely,
Virtary Team
PRIVACY POLICY
Effective as of: September 5, 2025
Welcome to Virtary. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when you use our website and services. By using our website and/or service, you agree and submit to our privacy policy.
1. Information We Collect
Our website may use cookies to collect information and improve our service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our service.
When using service(s) provided by Virtary, we collect personal information that you voluntarily provide to us when you use our services. This may include:
- Identifying Information: Your name, email address, phone number, and other contact details when you register, order, or contact us.
- Payment Information: Details about your credit card or other payment methods when you make a purchase (processed by secure third-party payment providers).
- Service Usage Data: Information about how you interact with our virtual assistants and services, including your task preferences and communication history.
- Technical Data: Information about your device, IP address, browser type, and the pages you visit on our site.
You have the following rights regarding your personal data:
Access and Update: You have the right to request access to your personal information and make corrections if any data is inaccurate.
Erasure: You may request that we permanently delete your personal information from our servers. Please be advised, requesting erasure of your personal information may hinder or cancel our delivery of service.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Services: To manage your account, process your orders, and provide the virtual assistant services you requested.
Communication: To respond to your inquiries, send you service updates, and other relevant information.
Service Improvement: To analyze how our services are used and to make improvements.
Security: To detect and prevent fraud, illegal activity, or misuse of our services.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties for any purposes. We may share your information only under the following circumstances:
Third-Party Service Providers: We may share relevant data with service providers who help us run our business (e.g., payment processors, hosting providers, analytics tools). They are obligated not to disclose or use the information for any other purpose.
Legal Purposes: If required by law or to respond to a valid legal request from the authority.
Business Activity: In the event of a corporate action such as merger, acquisition, or sale, your personal information as our customers may be transferred as part of the corporate assets.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to protect your data. However, no method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Links to Other Websites
Please note that our website contains links to many other websites, provided for your convenience. However, we are not responsible for the privacy and personal information handling policies of these sites. We strongly encourage you to always review and review the personal information handling policies of these sites before providing any personal information.
6. Changes to This Privacy Policy
We may review and modify this privacy policy from time to time. Any changes will be posted on this page, and please review this privacy policy periodically. The date of the last revision appears below the Privacy Policy heading.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [admin@virtary.com]
Address: [Menara 165, Jl. TB Simatupang No.Kav 1 LT 4, Cilandak Tim., Ps. Minggu, Jakarta, Daerah Khusus Ibukota Jakarta 12560
Phone: [+6281806137777]
Important: Once again, please ensure you review and adapt this draft with your legal team before publishing it.
Sincerely,
Virtary Team
KEBIJAKAN PRIVASI
Berlaku mulai: 5 September 2025
Selamat datang di Virtary. Kami berkomitmen untuk melindungi privasi dan data pribadi Anda. Kebijakan privasi ini menjelaskan bagaimana kami mengumpulkan, menggunakan, mengungkapkan, dan melindungi informasi pribadi yang Anda sediakan kepada kami saat Anda menggunakan situs web dan layanan kami. Dengan menggunakan situs web dan/atau layanan kami, Anda setuju dan tunduk pada kebijakan privasi kami.
1. Informasi yang Kami Kumpulkan
Situs web kami mungkin menggunakan cookie untuk mengumpulkan informasi dan meningkatkan layanan kami. Anda memiliki pilihan untuk menerima atau menolak cookie ini. Jika Anda memilih untuk menolak cookie kami, Anda mungkin tidak dapat menggunakan beberapa bagian dari layanan kami.
Ketika menggunakan layanan(-layanan) jasa dari Virtary, kami mengumpulkan informasi yang Anda sediakan secara sukarela kepada kami saat Anda menggunakan layanan kami. Hal ini dapat mencakup:
- Informasi Pengidentifikasi: Nama Anda, alamat surat elektronik, nomor telepon, dan detail kontak lainnya saat Anda mendaftar, memesan, atau menghubungi kami.
- Informasi Pembayaran: Rincian tentang kartu kredit Anda atau metode pembayaran lainnya saat Anda melakukan pembelian (diproses oleh penyedia pembayaran pihak ketiga yang aman).
- Data Penggunaan Layanan: Informasi tentang bagaimana Anda berinteraksi dengan virtual asisten dan layanan kami, termasuk preferensi tugas dan riwayat komunikasi Anda.
- Data Teknis: Informasi tentang perangkat Anda, alamat IP, jenis browser, dan halaman yang Anda kunjungi di situs kami.
Anda memiliki hak-hak berikut terkait data pribadi Anda:
Akses dan Pembaruan: Anda berhak meminta akses ke informasi pribadi Anda dan melakukan koreksi jika ada data yang tidak akurat.
Penghapusan: Anda dapat meminta kami untuk menghapus informasi pribadi Anda secara permanen dari server kami. Harap diperhatikan, permintaan penghapusan informasi pribadi Anda dapat menghambat atau membatalkan pemberian layanan kami.
2. Bagaimana Kami Menggunakan Informasi Anda
Kami menggunakan informasi yang kami kumpulkan untuk tujuan berikut:
Menyediakan dan Memelihara Layanan: Untuk mengelola akun Anda, memproses pesanan Anda, dan menyediakan layanan asisten virtual yang Anda minta.
Komunikasi: Untuk menanggapi pertanyaan Anda, mengirimkan pembaruan layanan, dan informasi relevan lainnya.
Peningkatan Layanan: Untuk menganalisis bagaimana layanan kami digunakan dan untuk melakukan peningkatan.
Keamanan: Untuk mendeteksi dan mencegah penipuan, aktivitas ilegal, atau penyalahgunaan layanan kami.
3. Pembagian dan Pengungkapan Data
Kami tidak menjual, memperdagangkan, atau mengalihkan informasi pribadi Anda kepada pihak luar untuk tujuan apa pun. Kami hanya dapat membagikan informasi Anda dalam kondisi berikut:
Penyedia Layanan Pihak Ketiga: Kami dapat membagikan data relevan dengan penyedia layanan yang membantu kami menjalankan bisnis (misalnya, pemroses pembayaran, penyedia hosting, alat analitik). Mereka berkewajiban untuk tidak mengungkapkan atau menggunakan informasi tersebut untuk tujuan lain apa pun.
Tujuan Hukum: Jika diwajibkan oleh hukum atau untuk menanggapi permintaan hukum yang sah dari pihak yang berwenang.
Aktivitas Bisnis: Jika terjadi aksi korporasi seperti merger, akuisisi, atau penjualan, informasi pribadi Anda sebagai pelanggan kami dapat dialihkan sebagai bagian dari aset korporasi.
4. Keamanan Data
Kami mengambil langkah-langkah keamanan yang wajar untuk melindungi informasi pribadi Anda dari akses, penggunaan, atau pengungkapan yang tidak sah. Kami menggunakan protokol keamanan standar industri untuk melindungi data Anda. Namun, tidak ada metode penyimpanan elektronik yang 100% aman, dan kami tidak dapat menjamin keamanan secara mutlak.
5. Tautan ke Situs Web Lain
Mohon diperhatikan, di dalam situs kami terdapat berbagai link ke banyak situs lain yang disediakan untuk kenyamanan Anda. Bagaimanapun kami tidak bertanggung jawab terhadap kebijakan privasi dan penanganan informasi pribadi di situs-situs tersebut. Kami sangat menganjurkan bagi Anda untuk selalu melihat dan mempelajari kebijakan privasi dan kebijakan penanganan informasi pribadi di situs-situs tersebut sebelum memberikan informasi pribadi.
6. Perubahan pada Kebijakan Privasi Ini
Kami dapat meninjau kembali dan mengubah kebijakan privasi ini dari waktu ke waktu. Setiap perubahan akan diberitahukan pada halaman ini dan mohon untuk meninjau kebijakan privasi ini secara berkala. Tanggal revisi terakhir muncul di bagian bawah judul Kebijakan Privasi.
7. Hubungi Kami
Jika Anda memiliki pertanyaan tentang Kebijakan Privasi ini, silakan hubungi kami di:
Surel: [admin@virtary.com]
Alamat: [Menara 165, Jl. TB Simatupang No.Kav 1 LT 4, Cilandak Tim., Ps. Minggu, Jakarta, Daerah Khusus Ibukota Jakarta 12560
Telepon: [+6281806137777]
Hormat kami,
Tim Virtary